Transform Feedback into Business Growth

Collect instant feedback with a simple click through App, Email, Smiley Kiosk, Links, Widgets, or QR Codes.

Join other users who uses Niko Nudge for better experience!

Seamless Feedback Solutions

Capture insights across all touchpoints with our versatile feedback tools, designed for simplicity and effectiveness.

App Feedback

Capture real-time feedback directly from your iOS or Android app users.

Smiley Kiosk

Engage users with feedback kiosks in high-traffic areas.

Audio Feedback

Gather insights and capture the authentic voice of your customers.

Video Feedback

Capture detailed experiences and insights with quick video responses.

Email Feedback

Send timely emails to gather customer and employee insights.

QR Code Feedback

Collect feedback touchlessly with scannable QR codes.

Feedback Links

Maximize reach with survey links via email, QR codes, or social media.

Website Widgets

Embed surveys on your site with easy-to-use widgets.

Offline Feedback

Collect feedback without an internet connection, anywhere, anytime.

How IT Works

Happy Feedbacks = More Revenue

Measure your customers, employees, services and products feedback in realtime with Niko Nudge. Our intuitive feedback platform helps you identify areas for improvement.

Collect Feedback

Allow your customers to provide feedback instantly using our easy-to-use Smileys, audio, and video feedback, capturing their experience while it’s still fresh.

Analyze Data

Identify trends, share insights with your team, and focus on key metrics and KPIs using our clear and intuitive data dashboard.

Informed Decisions

With Niko Nudge, you can make data-driven choices that enhance customer satisfaction and support sustainable growth.

Increase Revenue

Streamline your operations, follow best practices, and boost profitability. Continuously improve your feedback process for ongoing success.

Benefits

Gather insights with our user-friendly tools to enhance customer loyalty and satisfaction, leading to increased revenue.

93%

of customers are likely to make repeat purchases when they receive excellent customer service.

83%

of customers feel more loyal to brands that address and resolve their complaints.

94%

of customers recommend businesses that they rate as “very good”.

Customer Experience Management

Understand your customer’s needs and turn them into loyal advocates by resolving issues before they impact your business.

Niko Nudge’s advanced analytics and insights make it easy to monitor customer experiences. Stay informed and take swift action to implement changes that add value and positively impact your bottom line.

Employee Experience Management

Empower your employees to be your greatest asset. Happy and engaged staff are more likely to contribute positively to your company’s success.

With Niko Nudge, you can gather ongoing feedback, giving your organization the insights needed to drive change, boost engagement, and enhance productivity, while fostering and retaining top talent.

Product Feedback Management

Gain valuable insights from your product users.

Our product feedback software allows product teams to conduct targeted surveys, gather actionable insights, and translate feedback into new features, enhancing the overall user experience.

Service Feedback Management

Discover what your customers truly need with service feedback surveys.

Improve customer retention by making data-driven decisions. Utilize micro surveys to reach specific audiences, analyze the feedback, and prioritize your service roadmap efficiently.

Complaints Management

Every business needs a robust complaints management system that offers multichannel support, detailed reporting, and a platform for collaboration.

Niko Nudge simplifies complaint handling, from initial intake to regulatory compliance and customer resolution, making the process smooth and effective for your team.

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Get in Touch

Reach out to us with any questions or support needs—we’re here to help!